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Refunds & Cancellation
Refund and Cancellation
Kalpa Group buyer policy
We truely understand that any buyer trusts us solely and buys the products from our site.
Hence, we take responsibilty for any dissatisfaction arising there off.
100% Money back Guarantee
We have a 7 days 100% money back guarantee policy. If you are not satisfied with our product, just inform us within 7 days of purchase, either we will re-deliver your product (Without any extra cost., or will refund you 100% of your money immideately. Request for cancellation of confirmed order can be made upto 1 day prior to the delivery date . For cancellation of order that has been placed using debit card/ atm credit card or net banking 10% of the order value shall be deducted towards bank charges
You can call us at our customer service numbers between 10 a.m. to 6.00 (all Days):
0 9216 850 252, 0 9814 622 252.
Or you can write to us at [email protected] with the subject ‘ORDER QUERY’ and please don’t forget to quote your order number for immediate follow ups. The mangement of our company will be the chief authority regarding refund. Its decision will be final and binding on all such orders.